Olivia

Southeast Asia's digital economy is accelerating toward scale. Reports predict the region's digital Gross Merchandise Value (GMV) could approach a $1 trillion opportunity by 2030 , yet language remains a hard operational constraint. For the 600 million people in this region, the "default" English-centric internet is often insufficient. Winning conversational experiences in APAC will not come from better translation, but from engineering cultural fluency . This requires smaller, regional...

As we approach 2026, the Asia-Pacific (APAC) banking and financial services sector is entering a decisive phase of AI-driven transformation. Conversational AI , once confined to pilot projects and basic chatbots, is now being scaled as a strategic enabler of growth, compliance, and customer experience. Senior leaders are focusing on how to integrate conversational AI across customer channels, measure its ROI, and ensure responsible governance. This article explores how APAC banks are scaling...

The ConfX Business Intelligence and Analytics Summit successfully concluded in London, bringing together industry leaders, executives, and analytics professionals to explore the next phase of enterprise data strategy. The event, chaired & moderated by Saloni Thanki of Parinama Tech & Lan Nguyen of LinkedIn , moved beyond the initial hype of AI to focus on the practical challenges of building scalable, secure, and valuable AI-powered systems. The summit's sessions centred on key pillars of...