Olivia

For two decades, the enterprise playbook was the same: buy a BI platform, build dashboards, hire analysts, and hope that better visibility would lead to better decisions. It didn't. Forrester has been tracking a stubborn ceiling: no more than 20% of enterprise decision-makers who could be using BI applications hands-on actually do so. The other 80% still depend on the interpretations and output of that 20%. A 2025 survey by Sigma Computing of over 500 data professionals confirmed the gap is...

Hosted by ConfX Global, the Conversational AI Innovation Summit 2026 in Singapore gathered senior leaders and tech professionals to outline the next phase of Conversational AI and Customer Experience. The consensus on stage was clear: the experimental phase of generative AI has ended. Today, enterprise leaders are moving past isolated pilots and focusing entirely on building governed, scalable AI infrastructures that deliver tangible business value. Disclaimer: The views, strategies, and...

Southeast Asia's digital economy is accelerating toward scale. Reports predict the region's digital Gross Merchandise Value (GMV) could approach a $1 trillion opportunity by 2030 , yet language remains a hard operational constraint. For the 600 million people in this region, the "default" English-centric internet is often insufficient. Winning conversational experiences in APAC will not come from better translation, but from engineering cultural fluency . This requires smaller, regional...